Privacy Policy

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and physical address
• Payment or billing information when you make a purchase or enroll in a service
• Opt-in records, consent records, and timestamps for communication channels, including SMS and email
• Account or registration information

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies
• Referring URLs and general website interaction data

Customer Communication

• Records of inquiries and customer support requests
• Appointment and scheduling details
• Service preferences and account information
• Communication history and feedback

We may use collected information for:

• Providing, managing, and improving our services
• Processing transactions, subscriptions, and payments
• Communicating with you regarding inquiries, appointments, accounts, or requested services
• Sending service-related notifications and updates
• Providing customer support
• Enhancing website functionality and user experience
• Ensuring account security and preventing fraud
• Maintaining records of communication preferences and consent
• Complying with applicable legal and regulatory requirements

We do not use SMS consent data to enroll users in unrelated third-party marketing programs.

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to Linguaboost AI services.

Messages may include appointment confirmations, appointment reminders, scheduling updates, customer support communications, account notifications, and other service-related updates.

Opt-In & Consent

• You will only receive SMS messages after you have provided consent to receive them.
• We may maintain records of your opt-in action, including timestamps and other consent information.
• Consent to receive SMS messages is not a condition of purchasing services unless explicitly stated and permitted by applicable law.
• We comply with applicable messaging laws, regulations, and industry guidelines.
• When communicating with consumers in the United States, we follow applicable requirements of the Telephone Consumer Protection Act (TCPA) and relevant messaging industry guidelines.

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying "STOP" to the number that sent you a message.
• After submitting an opt-out request, you may receive a final SMS confirming that you have been unsubscribed.
• No further SMS messages will be sent unless you subsequently re-opt in or another message is permitted by applicable law.
• Opt-out requests are processed as promptly as reasonably possible.

Message Frequency & Content

• Message frequency varies based on your interactions with Linguaboost AI, your appointment schedule, and the services you have requested.
• Messages are generally related to services, appointments, account activity, or communications you have requested.
• Promotional or marketing messages will only be sent where appropriate consent has been obtained.

Help & Support

Reply "HELP" for assistance or contact us at accounts@linguaboost.ai. You may also call us at +44 7365 980731 during regular business hours.

Carrier Information

• Standard message and data rates may apply.
• Mobile carriers are not liable for delayed or undelivered messages.
• Messaging availability may vary depending on your carrier, mobile device, and geographic location.

SMS Data Protection Statement

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Information sharing with subcontractors or service providers that support our operations, such as customer service, appointment scheduling, communications infrastructure, and message delivery, may be permitted solely to provide services on our behalf.
• All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for their own marketing or promotional purposes.
• We may use SMS aggregators, communications platforms, and messaging providers solely to deliver text messages that you have consented or otherwise agreed to receive.
• We implement reasonable data protection measures designed to safeguard SMS opt-in information and consent records.

We do not sell, rent, or trade your personal information.

We may share certain information in the following circumstances:

Service Providers

We may use third-party vendors that assist with our business operations, including:

• Payment processing
• Appointment scheduling
• Website hosting and technology infrastructure
• Customer relationship management systems
• Customer support services
• Analytics and operational tools
• SMS aggregators and communications providers solely for the purpose of delivering messages you have consented to receive

Service providers may only access information as reasonably necessary to perform services on our behalf and are expected to protect the confidentiality and security of the information they process.

Legal Compliance

We may disclose personal information:

• When required by applicable law or legal process
• In response to valid law enforcement requests or court orders
• To protect our legal rights, property, customers, or services
• To investigate fraud, security incidents, or unlawful activity

Business Transfers

Information may be transferred in connection with a merger, acquisition, financing, restructuring, or sale of some or all of our business or assets.

Where applicable, personal information remains subject to appropriate privacy protections.

All categories described above exclude text messaging originator opt-in data and consent from sharing for third-party marketing or promotional purposes.

SMS opt-in data and consent may only be provided to aggregators, communications platforms, or service providers as necessary to operate and deliver the text messaging services.

We implement and maintain reasonable administrative, technical, and organizational measures designed to protect personal information.

These measures may include:

• Encryption of sensitive data in transit and, where appropriate, at rest
• Access controls and authentication mechanisms
• Security monitoring and system updates
• Staff and contractor access restrictions
• Data protection procedures
• Breach response and notification processes in accordance with applicable law
• Backup and recovery procedures

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure.

We strive to use commercially reasonable means to protect personal information but cannot guarantee absolute security.

We may use cookies and similar technologies to:

• Analyze website traffic and user behavior
• Remember preferences
• Improve website functionality and user experience
• Understand how visitors interact with our Site
• Measure service and marketing performance

You may control cookies through your browser settings.

Disabling cookies may limit your ability to use certain website features.

Depending on your location and applicable law, you may have the right to:

• Access personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of certain personal information
• Opt out of marketing emails by clicking the "unsubscribe" link in our emails
• Opt out of SMS messages by replying "STOP"
• Request information about how we process personal data
• Withdraw consent for future communications where processing is based on consent
• Object to or restrict certain processing activities
• Lodge a complaint with an applicable supervisory or data protection authority

To exercise your rights, contact us using the information provided in Section 10.

We may need to verify your identity before completing certain privacy requests.

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information.

This Privacy Policy applies only to information collected or processed by Linguaboost AI.

We may update this Privacy Policy periodically to reflect changes to our services, business operations, technology, or legal obligations.

The latest version will be made available on our website with the applicable effective date.

For significant changes, we may provide additional notice by email or through a notice on our website when appropriate.

If you have questions about this Privacy Policy, your personal information, or how your information is handled, contact us at: